Shipping policy
SHIPPING POLICY
Shipping Methods
Australia-wide:
- Standard Shipping: Free or AUD $10.00
- Express Shipping: AUD $5.00 - $15.00
International (including New Zealand):
- Standard Shipping only
- New Zealand: AUD $20.00 - $30.00
- Other International: AUD $35.00 - $45.00
Shipping Locations
We ship worldwide to 28 countries including Australia, New Zealand, United States, Canada, United Kingdom, France, Germany, Japan, Singapore, and more.
Processing Time
Orders are typically processed within 1-3 business days before shipping.
Delivery Timeframes
- Australia Standard: 5-7 business days
- Australia Express: 2-3 business days
- New Zealand: 7-10 business days
- International: 10-21 business days
Tracking
All orders include tracking information, which will be sent to your email once your order ships.
Order Issues
If your package is lost, damaged, or delayed, please contact us within 24 hours of the expected delivery date. We will work with you to resolve the issue as quickly as possible.
Address Accuracy
Customers are responsible for providing accurate shipping addresses. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.
Shipping Restrictions
Certain items may have shipping restrictions to international destinations. If your order contains restricted items, we will contact you before processing.
PO Boxes & Remote Areas
We ship to PO boxes within Australia. Additional fees or extended delivery times may apply for remote or regional areas.
Holidays & Peak Seasons
Please note that processing and delivery times may be extended during holidays, sales events, and peak shopping seasons.
International Orders
International customers are responsible for any customs duties, taxes, or fees imposed by their country.
Contact Us
For any shipping-related questions or concerns, please contact us within 24 hours and we'll be happy to assist you.
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SHIPPING POLICY
Shipping Methods
Australia-wide:
- Standard Shipping: Free or AUD $10.00
- Express Shipping: AUD $5.00 - $15.00
International (including New Zealand):
- Standard Shipping only
- New Zealand: AUD $20.00 - $30.00
- Other International: AUD $35.00 - $45.00
Shipping Locations
We ship worldwide to 28 countries including Australia, New Zealand, United States, Canada, United Kingdom, France, Germany, Japan, Singapore, and more.
Processing Time
Orders are typically processed within 1-3 business days before shipping.
Delivery Timeframes
- Australia Standard: 5-7 business days
- Australia Express: 2-3 business days
- New Zealand: 7-10 business days
- International: 10-21 business days
Tracking
All orders include tracking information, which will be sent to your email once your order ships.
Order Issues
If your package is lost, damaged, or delayed, please contact us within 24 hours of the expected delivery date. We will work with you to resolve the issue as quickly as possible.
Address Accuracy
Customers are responsible for providing accurate shipping addresses. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.
Shipping Restrictions
Certain items may have shipping restrictions to international destinations. If your order contains restricted items, we will contact you before processing.
PO Boxes & Remote Areas
We ship to PO boxes within Australia. Additional fees or extended delivery times may apply for remote or regional areas.
Holidays & Peak Seasons
Please note that processing and delivery times may be extended during holidays, sales events, and peak shopping seasons.
International Orders
International customers are responsible for any customs duties, taxes, or fees imposed by their country.
Contact Us
For any shipping-related questions or concerns, please contact us at zariandzewar.au@gmail.com within 24 hours and we'll be happy to assist you.